Shaping Restorative Justice with Those Affected by
the Horizon Scandal
The Restorative Justice Council’s Horizon Project has been commissioned to develop a restorative justice program tailored to meet the needs and expectations of individuals affected by the Post Office Horizon IT Scandal.
The Restorative Justice Council’s Horizon Project offer a range of restorative processes, including a Restorative Wellbeing Service, Group-Based Restorative Circles, Individual Restorative Meetings, and Indirect Restorative Communications.
These services are designed to empower individuals, promote emotional healing, and facilitate meaningful dialogues as we work towards reconciliation and understanding.
APPROACH
Accessing Restorative Justice
Our Restorative Wellbeing Service
offers you the opportunity to speak with fully trained and experienced restorative listeners who understand the context of the scandal and its impact on victims and their families. There is no pressure to do anything beyond sharing your thoughts and feelings.
Restorative Wellbeing Service
offers you the opportunity to speak with fully trained and experienced restorative listeners who understand the context of the scandal and its impact on victims and their families. There is no pressure to do anything beyond sharing your thoughts and feelings.
Group-Based Circles
allow multiple affected individuals to communicate with organisational representatives, either directly or indirectly. This setting facilitates shared narratives and encourages participants to support one another while articulating their needs for accountability and reparative measures.
Individual Restorative Meetings
provide a more intimate space for discussion, enabling you to engage privately with organisational representatives of your choice. This approach allows you to address your experiences and expectations without the complexities often found in larger group settings.
Indirect Restorative Communications
offer a way for you to share questions or concerns without direct interaction with organisational representatives. Through your restorative practitioner, you can relay your inquiries and receive responses, ensuring your voice is still heard.
ABOUT
About The Restorative Justice Council
We are an independent national charity dedicated to promoting effective and safe restorative justice in situations where harm has occurred. It is essential to emphasise that we operate independently from the Post Office, Fujitsu, and the Department for Business and Trade.
With over 25 years of experience, we are well-equipped to develop a restorative programme that supports individuals impacted by the Post Office Horizon IT Scandal. Our charity is guided by a strong set of values, impartiality, integrity, quality, trust, collaboration, and inclusivity, which inform every aspect of our work.
These values are not merely words; they are deeply ingrained in our operations. They ensure that we remain true to our mission and accountable as we strive to create a better and more harmonious society.
Listening Circles
Listening Circles: Your Voice Matters
Listening Circles are safe, supportive spaces for people affected by the Horizon scandal to share their experiences and ideas. These sessions play a vital role in shaping a restorative justice programme—a programme designed to promote healing and accountability for those harmed.
The restorative justice programme was recommended by Sir Wyn Williams in the Post Office Horizon IT Inquiry Report. Its purpose is to provide meaningful opportunities for those impacted to have their voices heard. This could include working with a trained practitioner to prepare for a face-to-face meeting with those responsible, writing letters to express your concerns, or having a practitioner facilitate conversations on your behalf.
The Restorative Justice Council (RJC), an independent national charity, has been commissioned to lead this work because of our expertise in restorative justice principles and practices. We are committed to creating a programme that truly meets your needs. Your input is essential in designing a programme that encourages fairness, understanding, and real change.
Listening Circles are not about debating what happened or meeting with the organisations involved. Representatives from the Post Office, Fujitsu, or the Department for Business and Trade will not be present. These sessions are about you— your voice, your experiences, and your ideas — shared in a confidential and respectful environment. By taking part, you help shape a restorative justice programme that prioritises healing and accountability. Your perspective matters, and together we can create a process that makes a difference.